How do I deposit using GCash? ▼
Log in to your PH365-Hub account, go to Wallet > Deposit, and select GCash. Enter the amount, confirm, and you'll be redirected to the GCash app to complete the payment. Deposits are credited instantly.
How long does a withdrawal take? ▼
GCash and Maya withdrawals are processed within 15–30 minutes. Bank transfers (BDO, BPI, UnionBank) may take up to 24 hours. All withdrawals require a verified account.
How do I verify my account? ▼
Go to Profile > Verification and upload a government-issued ID (passport, driver's license, or PhilSys ID) and a selfie. Verification is usually completed within 1 hour.
How do I claim the welcome bonus? ▼
The 200% welcome bonus is automatically credited on your first deposit. No promo code needed. Make your first deposit of at least ₱100 and the bonus is applied instantly.
Is PH365-Hub legal and licensed? ▼
Yes. PH365-Hub is licensed and regulated for online gaming operations. We operate within applicable Philippine laws and maintain responsible gaming standards.
What is the minimum age to play? ▼
Players must be 21 years of age or older to register and play on PH365-Hub, in accordance with Philippine online gaming regulations.
I forgot my password. How do I reset it? ▼
Click "Forgot your password?" on the login page. Enter your registered email address and we'll send a reset link within 5 minutes. Check your spam folder if it doesn't arrive.
How do I set deposit limits for responsible gaming? ▼
Go to Profile > Responsible Gaming to set daily, weekly, or monthly deposit limits. You can also use the self-exclusion tool if needed. If you need help, contact our support team anytime.